Who writes this Bitguruz guide and how it stays accurate

Bitguruz Casinos is an independent information site. We write about the Bitguruz casino for readers in the United Kingdom, in plain British English. We do not run a casino, we do not take deposits, and we do not hold anybody’s money. What you read here is editorial material, and the casino itself is a separate business that you deal with directly if you decide to play.

What each page of the guide answers

The guide is split by the situation a reader is in, so you can go straight to the page that matches yours.

The homepage is for the reader who wants the welcome package, the game library and the exit rules in one place before deciding anything.
The registration page is for the reader who is about to sign up and wants to know what happens between the account, the first deposit and the first withdrawal.
The bonus page is for the reader who is weighing the welcome package and wants to know what clearing it asks of them.
The payments page is for the reader choosing how to pay in and, more importantly, how the money comes back out.
The mobile page is for the reader who plays on a phone and wants to know what a session looks like there.
The Responsible Gambling page is for any reader, before or after a first deposit, who wants limits, breaks and a helpline number.
The Privacy Notice and the Terms of Use explain how this site treats its readers and the terms on which it can be used.

How to read a page

Every page opens with the answer to its question, and the conditions, numbers and exceptions follow. Where a sentence says that reviewers report a value or that one review states it, that is a report about the casino and not a published rule, and it is worded that way on purpose. Where the casino’s current wording differs from ours, the casino’s wording governs your dealings with it, because it is the casino that sets and changes its own terms. A table is there to compare, a numbered list is there to be followed in order, and the questions at the foot of a page hold the smaller details that rarely change a decision.

Who this guide is for

The guide is written for adults in the United Kingdom who are weighing up the Bitguruz casino and want the numbers in one place before registering. Two situations come up most.
The first reader is comparing before registering. This reader wants to know what the welcome package asks in return, how big a deposit it needs, how the wagering is worked out and how the money comes back out.
The second reader already holds an account and has met a locked bonus or a verification request. This reader wants to understand why the balance will not move or what a document check involves, and then to decide what to do next.
A third group comes for the responsible gambling material alone. Nobody needs a bonus question as an excuse to read about limits, breaks and where to call.
Each page stands on its own, so you can go straight to the subject you need without reading the rest of the site first.

What we do not do

We do not give financial, legal or tax advice. We do not promise winnings, and we do not suggest that any bonus or strategy removes the house edge. We do not accept payment to change a fact, to remove a limitation from a page, or to hide a condition that readers need to know.
We also do not stand in for the casino. We cannot open, close or alter an account, release a withdrawal, extend a bonus or settle a dispute. If you have a problem with your account, the casino’s live chat and e-mail support are the channels to use, because those are the people who can act on it.

Adults only, and play within your means

Gambling is for people aged 18 and over. Playing at a casino costs money, and the sums you stake are not an income. Decide what you can afford to lose before you open a game, and keep to it. The Responsible Gambling page on this site explains the limit and break tools that reviewers say the casino provides, and gives the National Gambling Helpline number for anyone in Great Britain who wants to talk to someone: 0808 8020 133.

Reporting an error

Casino offers change, and a figure on a page can fall behind. If something looks wrong or out of date, tell us and we will look at it again. A figure that can no longer be supported is changed or removed, and no limitation is taken out of a page because it reads badly beside an offer.

Contacting the editors

You can write to the editorial team at [email protected]. Use that address for corrections, questions about a page, privacy requests and general comments about the site. A correction is easiest to act on when the message gives the name of the page, the sentence you are questioning and what the casino’s own page showed when you acted. Please send one correction per message where you can, so that each one can be checked against its own page.
It is an editorial mailbox, so it is not the place to report an account problem with the casino, and we will not be able to see or change anything on your casino account. Links from this site to the casino exist so that readers can reach it, and a reader who follows one makes that choice alone. The decision to play stays with you.